How Should Startups Spend Their Capital?
Running a business isn’t easy. More than 90% of the companies set up each year go bankrupt within the first three years. Less than 10% continue to live over the years. The number one reason for startups going bankrupt is the lack of cash. It brings us to the question; how do startups spend their money? Do they have a way to prioritize spending? In this article, we will focus on the common mistakes that startups make with their capital.
Fancy Offices Tech startups are primarily dependent on the employees that work in them. As a result, they want to incentivize talented employees to leave their cushy well-paying jobs at multinational corporations. In their bid to do so, they often go overboard. Founders tend to spend an inordinate amount of money trying to have the most fabulous office in town. It may be necessary to provide employees with a safe and secure environment. However, it is not essential to provide them with unlimited snacks and drinks. Companies like Google indeed have such offices. However, it would be better for a startup to build a robust business model and only then splurge on an expensive office.
Customer Acquisition It is another area where many startups tend to throw good money after bad. Recently companies have started a trend of acquiring market share before they become profitable. It often leads startups to provide their products or services at a throwaway price. In most of these cases, the organization loses these sales and is better off not selling. However, this loss should be considered an investment in customer acquisition. The idea is that customers will get hooked on a product and will eventually start paying for it.
Many startups have learned the hard way that this is not always true. In most cases, such policies only attract freeloaders. These customers are quick to desert the company once they are asked to pay for the product or service. Startups should, therefore, focus their attention on getting genuine customers rather than discounting their products to freeloaders.
Operational Expenses Startups often want to compete with corporate giants. Hence, they tend to buy the same tools that these giants do. For many startups, this may not be a financially viable strategy. It would not be prudent to invest hard-earned cash in obtaining licenses for email and calendaring software. Similarly, companies tend to spend an inordinate amount of money on accounting and payment processing software. It is where startups need to leverage the benefits of modern technology. A lot of these services are available in the cloud. Startups can obtain them by paying a fraction of what big service providers like Google and Microsoft would demand. Startups must first acknowledge that their operations are small. Hence, the tools used by mega-corporations may be expensive and economically unviable as far as their business is concerned.
Staffing Founders tend to have an emotional attachment to the companies that they work for. Often they have a burning desire to grow this organization into the next big corporation. The headcount of an organization is an essential indicator of its growth. For this reason, many startups tend to scale up faster on the headcount than they ideally should. Employees are a permanent expense that many startup companies cannot afford. Instead, they should first outsource some of this work to other companies. Only once their revenues have grown robust should permanent employees be included on the team. Also, recruiting new people on the team should be scrutinized to ensure that only employees that will add value to the firm should be included on the team.
Branding Branding is for big businesses because branding leads to much investment in the earlier stages. The benefits of branding are not measurable at the early stages. By definition, branding is a long-term game. The problem with startups is that they are unsure whether they will survive the long term. Hence spending money on printing logos on hats, t-shirts, and pamphlets is not a justified expense. These expenses would run counter to the lean business model that startups are expected to follow.
Legal Advice Startups must have access to solid legal advice, which is the number one expense that gets ignored. Legal advice is not as glamorous as marketing. However, it is every bit as important as marketing is. Startup companies enter into a lot of unchartered territories during their early years. The company may run into legal trouble sometimes. It is therefore essential for the companies to seek legal advice and avoid these traps. Lawsuits can be expensive, even for big firms. As far as startups are concerned, one nasty case can end the life of an up-and-coming startup.
To sum it up, obtaining finance is a challenging task for a startup venture. However, the difficulty does not end there. Founders need to ensure that they spend money on the right things.